Payment
All Payment is required at the time of consultation or upon collection of your animal following surgery. We do not operate an accounts system for clients other than the Animal Charities.
Repeat Prescriptions
Please allow 24 hours notice for collection of repeat prescriptions. All repeat prescriptions are authorised by a veterinary surgeon. For prescription only medication we require that the animal is checked by a veterinary surgeon on 3-6 monthly basis. This is for the well being of your animal and will ensure that chronic conditions are carefully monitored and that your animal is receiving the correct medication.
Home Delivery
We have a home delivery service available for the bulk purchase of pet foods. This service is due to be expanded and we will soon be offering an on-line shopping service for all our customers.
Pet Collection
If you have difficulty getting to and from the surgery during normal surgery hours, we are able to offer a local collection and delivery service for you and your pet using our veterinary ambulance.
In addition we work with several reliable pet taxi services, which can be of particular use at night if you are unable to drive and have an emergency.
Insurance
With the ever-increasing costs of medication and veterinary care we recommend that you take out insurance for your pet. We carry a wide range of literature from a range of companies.
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