If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Please follow our guidance for emergency arrangements during evenings and weekends by calling our practice and following our answerphone instructions.
You will be relieved to know that out of hours emergency cover is provided by a dedicated team from Vets Now at our main Barnfield House centre in Harrow. You will be expected to take your sick or injured pet to the Harrow surgery and it is customary that a surcharge is made out of hours.
Vets Now can also be contacted directly on 0208 841 2555.
House calls are not normally undertaken out of hours and there is a good reason for this - visiting you only wastes time as in an emergency situation all the facilities we require are at the surgery, not in your home.